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Pinnacle Cart v3 (Purchased Solution) Reviews

Pinnacle Cart v3 (Purchased Solution) reviews
Highlights:
Free 24/7 Phone Support for 30 days
Unlimited e-mail support for one year*
Unlimited updates for one year*
Source Code available upon request
Perpetual license for one domain / 50% off additional domains
Includes unlimited sub domains
Price: $797.00
Reviews:  Pinnacle Cart v3 (Purchased Solution) Reviews and Ratings

Description

Pinnacle Cart is an extremely powerful shopping cart and web site builder application. Designed from a marketing perspective, this eCommerce application is feature-packed, robust, scalable and easy to use. Pinnacle Cart is the clear choice for serious merchants focused on rapidly and cost effectively deploying, managing and growing a successful web-based business. Pinnacle Cart provides some of the most advanced shopping cart features on the market today including real-time shipping quotes from UPS, USPS, Canada Post and Fed-Ex, ability to set custom shipping quotes, advanced product marketing features, over 20 payment gateways supported, flexible storefront design, advanced security features, order management, inventory control, newsletter and product update features, customer analytics and so much more.

More information available on Pinnacle Cart official web site.


Reviews
Average Review Rating for Pinnacle Cart v3 (Purchased Solution): Pinnacle Cart v3 (Purchased Solution) 3.5 star rating ( 3.5 out of 16 votes)
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Positive Customer Review
Pinnacle Cart v3 (Purchased Solution) review = 5 out of 5 star rating
We just installed the latest version
We just installed the latest version of Pinnacle (3.7.4, I believe) and it`s working great. No bugs that we`ve been able to find. Much improved SEO tools and a great cart designer function. We did inquire about upgrading ( we had an older release )when the 3.7 version came out so I can understand some of the reviews below. But the support guys said to wait a couple of weeks and we did. And so far, very impressed.
Negative Customer Review
Pinnacle Cart v3 (Purchased Solution) review = 2 out of 5 star rating
Bad service and misleading product
Tech support is TERRIBLE. Extremely slow response time, and often incomplete resolution.

If you want to modify the source and customize you cart, RUN AWAY!

My company PAID extra for the source code, but we did not receive all the source code. Pinnacle encrypts key files with either ionCube or Zend, and tough luck if you want to customize them. We tried to meet PCI compliance standards and upgrade PHP, but the Zend Guard program that Pinnacle used to encrypt the files is not backwards compatible with the version of Zend that runs on PHP 3.5.x

So, guess what? I PAID for source code, but now I cannot run the software because Pinnacle has ENCRYPTED the source with an obsolete version of Zend.

Besides all that, it is buggy, and has a horrible administrative interface.
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